Terms & Conditions

Terms & Conditions (USA)
Terms and Conditions of Sales for domestic orders in the United States.

Terms & Conditions (Intl)
Terms and Conditions of Sales for international orders outside the United States.

Privacy Policy:

By agreeing to our terms and conditions, you are acknowledging that you have also reviewed our privacy policy here:

 Privacy Policy Page

Returns & Warranty Information:

By agreeing to our terms and conditions, you are acknowledging that you have also reviewed our returns & warranty policy here:

Returns & Warranty Page

Terms & Conditions (USA)

Please read and understand the Terms and Conditions prior to placing your order.

MiTeGen uses FedEx Ground, FedEx 2nd-Day, and FedEx Priority Overnight delivery. F.O.B. Point: Ithaca, NY U.S.A. Freight charges will be prepaid and added to your invoice. Freight charges may be charged to an institutional or personal account provided an account number is given.

We will attempt to maintain stock of all items. You will be notified in the event of a backorder.

Products and prices are subject to change without notice. Pricing will be confirmed at the time of your order.

No minimum order is required.

When placing your order, please be sure to provide the following information:

• Complete Bill To and Ship To addresses
• Fax, phone number, and person to contact for delivery of the order.
• Credit Card Information (Cardholder’s Name, Card Number, Expiration Date) (preferred) or Purchase order number.
• Catalog number and/or description of the product as well as the quantity needed.
• Your contact information: Name, phone, fax, email address.

You may place your order in three ways:

1. Online Ordering (Our preferred method)
2. Email Ordering – You can email or e-fax your order to info@mitegen.com.
3. Mail Orders – Please send mail orders to:
   MiTeGen
   P. O. Box 3867
   Ithaca, NY 14852
   USA

Terms and Conditions (International)

Please read and understand the Terms and Conditions prior to placing your order.

MiTeGen ships international orders via Federal Express International Service. Typical delivery time is 2 to 5 working days. Freight charges will be prepaid and added to the invoice. Customs, duties, and taxes will be collected at the time of delivery by Federal Express or billed to your Federal Express account. MiTeGen will not pay any duties, taxes or customs fees. International customers will receive an email confirmation of the order with invoice and shipping waybill number.

We will attempt to maintain stock of all items. You will be notified in the event of a backorder.

Products and prices are subject to change without notice. Pricing will be confirmed at the time of your order.

No minimum order is required.

When placing your order, please be sure to provide the following information:

• Complete Bill To and Ship To addresses
• Fax, phone number, and person to contact for delivery of the order.
• Credit Card Information (Cardholder’s Name, Card Number, Expiration Date) (preferred) or Purchase order number.
• Catalog number and/or description of the product as well as the quantity needed.
• Your contact information: Name, phone, fax, email address.

You may place your order in three ways:

1. Online Ordering (Our preferred method)
2. Email Orders – You can email or e-fax your order to info@mitegen.com.
3. Mail Orders – Please send mail orders to :
   MiTeGen
   P. O. Box 3867
   Ithaca, NY 14852
   USA